FAQ

Do you provide AML (Anti-Money Laundering) Insurance?
This is not something that we offer. We only provide Theft Protection
Fri, 18 Feb, 2022 at 4:08 PM
What makes you different from Crypto.com Cover?
  Crypto.com have their own corporate wallets covered against hacking and theft, their individual consumers are not covered against this. So if an individu...
Fri, 18 Feb, 2022 at 4:09 PM
Does the Cover include Hot Wallets covered by Smart Contracts?
Our technology led solution is designed to provide warning of unusual transaction activity in a registered wallet. However, as per our terms of service - ht...
Fri, 18 Feb, 2022 at 4:10 PM
Do you offer Cover for assets stored in a Stargazer wallet?
We do not currently offer this but thank you for making us aware of this provider. We are looking to expand everyday so please feel free to keep an eye out ...
Fri, 18 Feb, 2022 at 4:12 PM
What makes you different from BreachInsured Crypto Cover?
They do not cover Hot Wallets, doesn't have a no-deductible option and doesn't protect against third party hacks, phishing and malware.  They a...
Tue, 22 Feb, 2022 at 11:40 AM
Do you allow Cover over 100k?
If you wish to cover more then $100k worth of crypto, please input your information in the query form located on the Coincover Protection page. please click...
Fri, 25 Feb, 2022 at 11:57 AM
Can I upgrade or extend my cover? - NFT's
Yes, at the end of your included cover you are eligible to upgrade to a full year and subsequent years of cover.
Thu, 16 Jun, 2022 at 3:47 PM
How do I get my NFTs protected?
All NFTbox owners are eligible for Coincover NFT protection, but must sign up, which includes confirming your NFTbox subscription, connecting your Metamask ...
Thu, 16 Jun, 2022 at 3:48 PM
How long does my NFTbox protection last?
Protection is provided to you for the duration of your subscription. A single NFTbox purchase covers for 1 month, a 3-box subscription covers for 4 months, ...
Thu, 16 Jun, 2022 at 3:48 PM
What does Coincover NFT Protection do?
Coincover’ NFT Protection looks for suspicious activity to protect you against a wide range of risks to your crypto assets, including:   • Hacking - someo...
Thu, 16 Jun, 2022 at 3:49 PM